Privacy Policy

Effective Date: 10 September 2025

At ArtFlux, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the steps we take to keep it safe when you use our website (www.ArtFluxGallery.com) or our services.

By using our site, you agree to the practices described here.

1. Information We Collect

We only collect information necessary to bring your custom artwork to life and deliver it to you securely:

Personal details – name, email, shipping/billing address, phone number.
Order details – your painting preferences, uploaded images, photos and any special requests.
Payment details – processed securely through PayPal or debit / credit card providers (we never store full payment card numbers).
Account details – if you create an account: username, password, and order history.
Technical data – IP address, browser type, device information, cookies.
Communications – emails, messages, and feedback you share with us.

2. How We Use Your Information

We use your information to:

Process orders, payments, and arrange shipping.
Share your selected images and styles with our artists to create your painting.
Provide updates (e.g., digital mockups, progress photos and videos, delivery tracking).
Improve our website and customer support.
Send special offers and updates (only if you’ve given consent).
Comply with legal, tax, and security obligations.

3. Sharing Your Information

We only share information when necessary to deliver your order:

Artists & shipping partners – to create and deliver your artwork.
Payment processors – PayPal or other secure gateways.
Service providers – for hosting, analytics, and essential website functions.
Legal authorities – only if required by law.

We never sell or trade your personal information.

4. Data Security

We take strong precautions to protect your information, including:

SSL encryption on all transactions.
Restricted access to authorized personnel only.
Regular monitoring and audits to maintain security standards.

5. Your Rights

Depending on where you live, you may have rights to:

Access or request a copy of your personal data.
Correct or update your information.
Request deletion of your data.
Withdraw consent for marketing or other processing.
Opt out of promotional emails at any time via the “unsubscribe” link or by contacting us.

To exercise your rights, email us at info@artfluxgallery.com or use our Contact Form.

6. Cookies & Tracking

Our website uses cookies to make your browsing smoother:

Essential cookies – for core site features like shopping cart and login.
Analytics cookies – to understand traffic and improve our services.
Marketing cookies – used only with your consent for targeted promotions.

You can adjust or disable cookies through your browser settings.

7. Data Retention

We keep your data only for as long as necessary to:

Fulfill your order and provide after-sales service.
Meet legal, tax, and accounting requirements.
Resolve disputes or enforce agreements.

8. International Data Transfers

As we serve customers worldwide, your data may be processed outside your home country. We ensure safeguards (such as GDPR-compliant agreements) are in place for these transfers.

9. Children’s Privacy

Our services are not directed to children under 16 (or age required by local law). We do not knowingly collect data from children.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.”

11. Contact Us

If you have any questions or requests regarding your personal information, please contact us:

📧 info@artfluxgallery.com
🌍 www.ArtFluxGallery.com/contact

GDPR / CCPA Notice

GDPR – If you are in the EU/UK, you may contact us to exercise your data rights as described above.
CCPA – We do not sell personal information. California residents may request access, correction, or deletion of their data via the contact details above.